FAQ

The transfers look like they have a clear background?
The letters or numbers are on a clear background but this clear film is removed after you iron on the transfer. Refer to the video below
I want individual letters not words
The transfer may be made as a word but simply cut them up into individual letters if thats what you want.
The white looks like it has a black background in the display box
The black is only there to show the white. There is no background to our transfer after they are applied
What if I want to order 15 Names or numbers for my team?
Just use the ENTER DETAILS line to type in all the names and leave a space between each one. Same for numbers or words.
How long is my word going to be, will it fit on a shirt?
As you type in the ENTER DETAILS box, the approx. length of the word will appear in the box below your typing. Different fonts will result in different length of words.
What does FONT SIZE mean on the order form?
The font size is the height of the capital letters in your selected font. You may order lower case letters but the font size will still show as the upper case height. We do not measure to the bottom of “below the line letters” such as y, j and g.
Basic, Medium, Large and Extra large Fonts.
Fonts are arranged so that larger fonts that are spread out will use more material and therefore are slightly more expensive.
What’s the difference between a Flock transfer and PVC transfer?
Flock is a thin layer of material , similar to a slice of velvet or suede. It is slightly furry when applied to a garment. Soft and flexible. Flock provides a 3-D, plush feel with vibrant colors that can’t be duplicated by any other printing method. It has withstood the test of time as a great alternative to standard screen printing and embroidery. PVC is more shiny and similar to a thin plastic film. When pink PVC is applied, you cover with a cloth same as flock transfers to stop the backing film melting, but after application do not apply the iron directly to the PVC. Iron inside out after washing if necessary.
When can we expect despatch of our order and postage options?
Orders are usually despatched the next working day. We live in country South Australia so expect an extra day for delivery. Express post orders take two days to metropolitan areas rather than overnight.
Do you provide instructions?
Instructions are posted with the goods.
Watch this video
Will they stay adhered to the garment, and any special washing instructions?.
If you follow the instructions the transfers will stay on the garment. We cant guarantee everyones iron is good for cotton temperature or that the instructions are followed correctly. No special washing requirements, but avoid bleaches and prefer not to use clothes driers.
What material is OK to use with your transfers?
The transfers will stick to any material that you can wash and iron. They will adhere to polyester, cotton, poly cotton, cool dry sports material and more.They will NOT stick to waterproof material like nylon raincoats etc.
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